Widget configuration from account not working

After the last update of the accessibility widget management system, all settings (colors, contrast, visibility of options, etc.) are centrally configured from the My sites tab in the account. However, for some users, changes made in the panel have no effect on the page. The reason is that:

• Older versions of plugins (for WordPress, Joomla, PrestaShop) still force the widget configuration locally.
• Some scripts embedded directly in the code of the page still contain configuration parameters that override the settings from the panel.

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Solution

 1. If you are using a script without a plugin:

Make sure you are not passing the widget configuration in the script. Correct widget script:

<script>
    (function (d, s, t) {
        var f = d.getElementsByTagName(s)[0],
            j = d.createElement(s);
        j.async = true;
        j.src = '//wcag.dock.codes/accessibility/' + t + '/start.js';
        f.parentNode.insertBefore(j, f);
    })(document, 'script', '<strong>_TOKEN_</strong>');
</script>
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2. If you are using a plugin:

Older versions of plugins (WordPress, Joomla, PrestaShop) may still override the configuration locally. To enable downloading settings from the panel:

Update the plugin to the latest version:

• WordPress: Download the latest version »
• PrestaShop: Download the latest version »
• Joomla: Download the latest version »

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In case of problems

If you still don’t see the changes after updating, check:

• Whether the browser is not caching the old version of the widget (Ctrl + F5 / incognito mode).
• Whether your system cache (e.g. WP Super Cache, LiteSpeed, PrestaShop cache) has been cleared.
• Whether the script loading the widget is present only once on the page.